Q1: When can I receive a quotation for this product?
We typically provide a quotation within 24 hours of receiving your inquiry. For urgent requests, please specify in your message for priority handling.
Q2: Do you support small or sample orders?
Yes, we accept both small orders and sample orders. We strive to provide competitive pricing regardless of the order volume.
Q3: What is the typical lead time for production?
Samples usually take 1-7 days. Mass production takes between 5-25 days after the deposit is received, depending on the total quantity.
Q4: What payment methods are accepted?
We generally accept T/T, Visa, Western Union, and other standard payment terms to ensure a smooth transaction.
Q5: What are the available shipping and delivery methods?
We can arrange delivery via sea freight, air freight, or express courier. We will recommend the most efficient method based on your destination and weight.
Q6: Are the lights durable enough for extreme outdoor weather?
Yes, with an IP65 waterproof rating and stainless steel/ABS construction, these lights are designed to function reliably in rain, snow, and temperatures from -20°C to 45°C.