Frequently Asked Questions
What information is needed for customization?
To provide the best customization, we need the average daily sunshine hours of the installation location, the expected number of continuous rainy days the light should survive, and the installation height or road width.
Is there a regular maintenance schedule?
No regular maintenance is required. However, in dusty environments, occasionally cleaning the solar panels will help maintain optimal charging efficiency.
How do the lights perform on cloudy days?
The system is designed with battery storage that allows the light to operate for 3-5 nights without additional charging, ensuring consistent performance even through successive cloudy days.
What is the warranty for the LED and Solar components?
Solar panels carry a 2-year warranty with a 25-year capacity lifespan. LED lights come with a 2-year all-inclusive warranty covering the modules, power supply, and housing.
What is the expected lifespan of the battery and controller?
The lithium batteries have a lifespan of 5 to 7 years (1-year warranty), while the electronic controllers and inverters are designed to last at least 8 years under ordinary usage (2-year warranty).
Are the metal parts resistant to corrosion?
Yes, the poles and brackets are made with anti-rust and anti-corrosion treatments, providing a lifespan of up to 10 years for all metal components.